Technology and IT

Career development

We provide support for personal development including mentoring and coaching as well as excellent technical training options to enable all individuals to progress in line with personal goals.

You will have lots of opportunities to learn new skills, hone existing ones and gain valuable experience in how technology can empower a business. The wide and varied remit of the IT department also presents multiple paths for progression.

There is always an exciting mix of R&D projects in our pipeline. We manage and maintain the group’s IT environments, consisting of off-the-shelf and internally developed technologies, and create scalability in existing systems for the expected growth over the coming years.

Team structure

Our IT operations team follows a traditional IT support structure with service desk, IT support, infrastructure and DBA teams. Our structure aligns with ITIL best practice for service delivery and ensures an appropriate yet flexible approach to balancing BAU support and project work.

Our technology team has an Innovation team, which includes technical leads, developers, data engineers, DevOps and hardware engineers; a UX and design team; testing team; and information security team.

Our development teams use a squad-based structure with each squad responsible for specific projects or functionality across our core systems. Independent management, delivery and architecture teams ensure additional support for major projects where needed.